Missing heroes and progress
Hello, I have not been playing for a while now and just installed the game again recently, but all of my heroes and progress are gone, the game is behaving as if I am a completely new player.
Tried to change regions and log in and out several times, but nothing. Please help 
cheers!
Huginncord
02-10-2019 03:48:35
Alright, lets try the next thing!
Can you log out of the Battle.net App, and then confirm that the Region you are connecting to via the Battle.net app is set correctly. This is located over the email input spot on the Battle.net login menu.
After you confirm that you are in the right Battle.net region try again.
While this is happening, I will get your account info and see if I can poke into your account more.
Thanks for the update!
Fuente