BlueTracker

We’re seeing some confusion on how to unlock mechagnomes, we have applied a change this evening and want to take a moment to clarify the process. First off, the following achievements need to be completed on any character on the same account:

• Rustbolt Rebellion
• The Mechagonian Threat

If you have done these achievements on any Alliance character(s), you can head to the Alliance Embassy in Stormwind on that character and start the unlock questchain with Aysa Cloudsinger and accepting the quest “Urgent Care”.

If you have done these achievements on a Horde character, you will then need to login on a level 120 Alliance character.

• If this character has already completed the Mechagon Island intro questline that ends with the quest “Welcome To The Resistance”, then the character can head to the Alliance Embassy in Stormwind and pick up the quest “Urgent Care” from Aysa Cloudsinger to start the Allied Race unlock questline.
• If this character has not unlocked Mechagon Island, you can head to the Alliance Embassy in Stormwind and Gila Crosswires will have the quest “Fame Waits For Gnome One” which will lead the character through the Mechagon Island unlock process which then leads to the mechagnome unlock questline. If you are in this situation, you will not need to go to Nazjatar.

We are also currently in the process of resolving a bug that is affecting the Allied Race banner UI and causing additional confusion, but in the meantime the steps outlined above should help unlock the mechagnomes for those who qualify.

Thank you for your understanding!

We are doing a hotfix to resolve this issue. I believe Kelsey should appear there now (or at least will be there soon).

We are actively investigating this, thanks for the callout