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Incoming messages doubling

Desktop App Bug Report

Messages being sent by friends are doubling, and the chat window is not scrolling down automatically. This only happens in pop-out mode, I switched to test embedded and the issue was not occurring there.

Issue was still present in pop-out after switching to beta, then fully uninstalling and reinstalling the regular client. Also restarted computer and modem.

When the window is closed, and then re-opened, the doubled “ghost” messages disappear, but any new messages sent afterwards continues doubling again.

It happens whether friend is in-game or not. I asked about 6 people, only one is having the same issue (different location, different ISP). Customer service team on twitter could not replicate the problem.

Farzu
17-07-2020 22:56:01

Hi all!

Thank you for raising this issue, it was indeed a bug that we fixed with our latest Battle.net patch 1.23.1 (released 7/17).

~Let us know if you continue to experience this issue.

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