BlueTracker

This wasnt ideal for sure.

We have a war-room going and there have been talks about looking at improving this in the future and allowing players some more of a window to prep with downloads in the future.

Sorry about this guys. Hopefully everyone gets in speedy quick here.

There are no priority queues. We don’t have that capability nor will ever implement that as there is no need.

Only thing we have is an internal allowance to anyone with accounts with @blizzard.com to test before windows open.

We promote our Diablo Streaming Partners on the launcher. We have done this since Diablo III. Those are scheduled by our Battle.net team when we are spotlighting creators. We had him scheduled at 10am when the season began. Just like Lexyu will be up there at 4pm on the launcher and 10pm for Rob tonight.

He also is only level 8 at 10:33am when I just checked his stream.

Again, he was not provided a download before. We didn’t even open downloads up on PC until 10am PDT.

No one was given a link to pre-download the patch. The patch did not release to anyone until 10am PDT for Battle.net players.