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PTR 2.6.10 Has Ended!

General Discussion
FilthieRich
25-09-2020 19:19:19

Patch 2.6.9 PTR has ended!

PTR 2.6.10 is right around the corner! Save the date as our two-week PTR testing period starts on October 1. Check out our preview blog with details on the changes coming in.

PTR 2.6.10 Preview Blog: https://us.battle.net/d3/en-us/blog/23529004

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FilthieRich
01-10-2020 01:57:56

Taking a moment to give thanks for all the feedback so far. The team here has been reading through the comments and the more feedback we can gather the better. Hopefully, this change in PTR timelines helps us take more of what you share and pushes us towards making the awesome decisions moving forward.

Just as a reminder, tomorrow’s changes are going to be phase 1 (1-week duration) which is a focus on the items/sets. In the meantime, let’s keep the feedback coming!

PS - I’ve been a ghost on the thread (my bad) - been busy jotting down notes & prepping for tomorrow!

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FilthieRich
01-10-2020 23:16:47

Wanted to confirm that the PTR is available now. Updated OP for people looking for links and info.

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FilthieRich
02-10-2020 01:08:02

Update: The current PTR does not work for macOS client users. If you are experiencing issues logging into the PTR please let us know in the bug section with any additional details.

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FilthieRich
08-10-2020 23:33:02

Phase 2 PTR is now live. Blog has been updated and all content is available for testing. I’ll be updating a few threads to share some known issues.

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FilthieRich
09-10-2020 00:26:12

With the launch of Phase 2, we were able to share updates regarding bug fixes/changes and the change to build variations for Shadow Clones. However, I want to be transparent to acknowledge that there weren’t any significant changes to the items - and I apologize if this disappoints anyone.

We’re proactively gathering feedback from all posts, here and the PTR section. Learnings and takeaways from your feedback are planned for implementation as we approach the live version.

We want to thank you all for your continued support and hope to hear more regarding the seasonal content that was released today. I’ll be chiming into threads with known issues, and any additional updates I get from the dev team.

Thanks again - Filthie

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FilthieRich
09-10-2020 03:22:17

10/8 Update: Hotfix Incoming

We’ve read into player issues and want to share some of our findings and plans for an upcoming Hotfix:

  1. Shadow Clone Dying: The Shadow Clone should only die under the conditions of the player dying or when the 1-minute Shadow Clone spawn timer runs out. Unfortunately, the Shadow Clones dying outside of the designed circumstances and a fix is being worked on to correct this.

  2. Necromancer Shadow Clone Causing Crashes: Necromancer Shadow Clones are currently causing game crashes for players. We believe this is due to Build Variation 3, specifically with the skill Bone Spirit - Poltergeist.

  3. Game Freezes at Loading Screens: An issue we’re currently investigating is related to game freezes when loading into a game (error:395002). We want to invite any additional insight on this if you encounter the issue.

Timing: The team will continue to monitor the current progress of the PTR and we wanted to share that we are aiming to implement a Hotfix for this on 10/9. We understand that due to issue #2, you may be limited to testing the Necromancer. Thank you all for your patience and I’ll post back up when I get more updates.

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FilthieRich
09-10-2020 20:33:04

10/9 Update | To keep everyone in the loop here’s what we’re working on:

  • Shadow Clones Buff Turned off (temp): We’re in the process of turning off the seasonal buff for Shadow Clones buff to prepare for the Hotfix launch. We’re sharing this to alleviate any alarm for the Shadow Clones not spawning at the moment.

  • Hotfix Implementation: The planned hotfix will be implemented to address server lag, error code issues, and crashes due to Necromancer Skill Bone Spirit.

*Note: Once the Hotfix has been implemented, the Shadow Clones will be activated for use.

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FilthieRich
09-10-2020 22:28:21

Hotfix is live now - thanks for your patience.

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FilthieRich
15-10-2020 01:28:32

Season theme for Kanai’s Cube (4th slot) has been disabled and Shadow Clones are back in. We’re still investigating the lag/login issues. I’ll share more updates as they come in.

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FilthieRich
15-10-2020 01:30:25

Yes - we’re still taking in feedback for all builds/items/bugs and sharing with the dev team. In terms of Season 22 start time, I’m unable to share that at the moment.

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FilthieRich
15-10-2020 20:23:21

Season Buffs Testing Update: Shadow Clones and Kanai’s Cube (4th Slot) are now both active in the PTR. Thanks for your patience!

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FilthieRich
16-10-2020 23:13:04

10/16 UPDATE
PTR Timeline Update: The PTR will be extended through the weekend of 10/17 -10/18. Stay tuned for further updates on 10/19.

A quick update from the team: Isolating the seasonal buff has helped to learn more about the lag and login issues. As we extend the PTR we’re going to continue to gather your feedback on all the content (items/sets/buffs/nefs/etc). I don’t have any specifics right now, but as soon as I something ill chime in here.

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FilthieRich
16-10-2020 23:26:56

Quick little Snap Reaction:

While the team has been focusing on Seasonal Theme fixes, we’ve also been diving into all the feedback from this thread and many others. It’s true that in the past we’ve made the updates to the blog post to show the changes, and have asked players to pivot their focus testing - I want to share my apologies that we weren’t able to deliver the same type of flow this time around.

Thinking ahead, I’m working to see how I can share some insight on some of the changes (based on feedback/learning) and hope yall can bear with the wait time.

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FilthieRich
19-10-2020 20:07:11

PTR 2.6.10 is up and tentatively scheduled to be down by 10/20. Once it goes down we’ll share updates on our blog (title), general discussion and close down the PTR section.

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FilthieRich
19-10-2020 21:00:34

Just wanted to note that we’re aware of the login/lag issues still happening. Apologies for all those unable to play and test at the moment - i’ll keep you posted.

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FilthieRich
20-10-2020 22:35:05

Hey all

Have a few things to share with everyone - The team addressed issues regarding latency and login errors. Hopefully, people are now able to test/play without any disruption.

We also wanted to share:

  • PTR is scheduled for an Update (scheduled for this week)
    – PTR and will be extended to 10/27
  • Patch will include:
    – Seasonal Theme Adjustments
    – Item Nerfs/Buffs/Updates
    – Bug Fixes
    – Dev Comments

I’ll update the thread here for when we go live, with specifics in the blog.

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FilthieRich
21-10-2020 23:33:23

OP and blog have been updated. Should be able to run the launcher and play on the new patch. Looking forward to catching more of your feedback ~

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FilthieRich
22-10-2020 03:18:08

We’ve been gathering feedback and reports on people getting kicked from the game and server related issues. To investigate this issue we will taking down the PTR this evening until tomorrow (10/22). Will be posting here once we’re back live.

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FilthieRich
22-10-2020 23:42:40

Update - The team is still investigating a few standing issues for the PTR - We’re sharing that the fix won’t be available today. Our goal for this fix is to minimize playthrough disruptions for the remaining time left for the PTR so that players can focus on testing and exploring the content. Ill keep you all posted. Thanks so much for your patience.

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FilthieRich
23-10-2020 20:43:37

Heads up in terms of a few fixes incoming once we go back live. PTR vendor Djank Mi’em will now carry The Twisted Sword and Ursua’s Trodden Effigy. There’s also a bug-fix for Trag’oul’s Corroded Fang.

In terms of re-launch timing, I’m waiting on a few updates from the team, and as soon as I hear back ill post it up.

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FilthieRich
24-10-2020 01:07:58

10/23 - Patch is LIVE and PTR is available for play.

  • The Twisted Sword - Available w/ PTR Vendor Djank Mi’em
  • Ursua’s Trodden Effigy - Available w/ PTR Vendor DJank Mi’em.
    Note: We addressed an issue where the item was not spawning, craftable, or available via mob drops. FIXED
  • Fixed an issue with Trag’oul’s Corroded Fang
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FilthieRich
27-10-2020 19:13:28

PTR 2.6.10 has ended and PTR is now offline. Big thanks to everyone who played and shared feedback. We’ll continue to monitor threads to catch any additional comments/feedback on the content.

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