BlueTracker

We’re aware of a bug that is incorrectly applying role limits to Quick Play matches. We’re currently investigating and will update when resolved.

If you’d like to help us test Role Queue, jump into the Role Queue Beta Season available now until September 1. Role Queue will be fully available for Quick Play and Competitive Play beginning on September 1 for the start of Competitive Season 18. If you’d like to continue playing without role limits, Quick Play Classic will become available in the Arcade starting on September 1.

Please continue to share your feedback. Thank you!
Molly

Update - Aug 13 @ 4PM PST:

The issues causing role limits to be placed on Quick Play today have been resolved. Enjoy your games!

Hi there! The issues causing role limits to be placed on Quick Play today have been resolved. Reminder: Role Queue will be enabled for Quick Play on September 1st. Full details here: https://playoverwatch.com/news/23060961/