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Diablo Immortal stuck “Updating” in Battle net

Diablo Immortal Technical Support

Starting yesterday afternoon, my Battle net is just stuck at 0% “Updating” and I am unable to launch and play Diablo Immortal.

Steps taken to troubleshoot and resolve –

  1. closed and relaunched Battle net – did not resolve
  2. ran Scan and Repair – did not resolve / said there was nothing to repair
  3. restarted PC – did not resolve
  4. completely uninstalled and reinstalled – resolved (after a 3 hour install which caused me to miss Assembly and Shadow Wars).

Today (after shutting off PC overnight), the problem is occurring again. It is not a feasible solution to have to completely uninstall and reinstall the game every day / every PC reboot.

Another thread mentioned updating nvidia drivers; however, mine are fully up to date, so that’s not the same problem.

Daernayc
20-08-2022 16:51:20

Hello everyone,

This is usually caused by a permission issue or security program. For the Battle.net app, please uninstall then make sure to reinstall it in its default install location in C:.

Closing background programs can help but sometimes it’s not enough, you should temporarily uninstall any anti-virus, anti-spyware, adware programs if using any.

Fuente

Dresiaron
26-08-2022 12:56:41

You can keep your games on your D:\ drive. Just the App would need to be installed on C:\

Fuente

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