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Starcraft remastered on new MacBook M1

StarCraft Remastered Technical Support

Just got my new MacBook Pro M1 and the installation works fine but the game doesn’t start. It crashes instantly. Any chance for an update in the future? The same goes for Warcraft 3 by the way…

Ixthocaesil
04-12-2020 11:26:08

There does seem to be some issues with the new Macs that are being investigated and worked on, however I did find this post from our Mac forums for SC2 (which should also apply to SC:RE and WC3:RE for now): https://us.forums.blizzard.com/en/sc2/t/starcraft-2-system-hangs-on-m1-apple-silicon-macs/18818

So you need to find the WC3:Reforged and SC:Remastered settings in your Library and see if adjusting this line works.

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Ixthocaesil
06-12-2020 17:21:33

There might be something else we can try. If you set Starcraft to start with Rosetta: https://support.apple.com/en-us/HT211861

It might work with that.

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Ixthocaesil
02-01-2021 15:01:57

No news (other than what I previously posted), though the discussion is still also happening on the US forums for Mac Users: https://us.forums.blizzard.com/en/sc2/c/mac-technical-support/16

You can also post there and add your voices to the thread on the front page.

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Yryadorne
29-09-2021 20:33:53

Sorry to hear that you’ve lost your character, deep1977.

While there is indeed a confirmation message asking you if you want to delete your character, we’ve seen the feedback (especially concerning the icon being generally used to close windows).

Good luck with your next hero though, hope that you get some good loot! :pray:

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Yryadorne
29-09-2021 20:40:25

I don’t believe that Customer Support has ever had the ability to restore characters in Diablo II, however that is something that was/is possible in World of Warcraft (and the feature was later added in game by the developers to allow players to restore their characters without going through a ticket).

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Yryadorne
13-10-2021 20:48:36

Quick update in case anybody missed it, it should now be much harder to delete a character by mistake: Diablo II: Resurrected | 10.12 - PC & Console Patch Notes

The character deletion icon was changed, and you now need to press and hold the confirmation button for 5 seconds. :slight_smile:

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Daernayc
01-04-2022 13:17:43

Hello Dennis,

This problem should be solved upgrading to Monterey. If despite the upgrade, you’re still crashing, please let us know.

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